CORPORATE PRIVACY POLICY

1. INTRODUCTION. WESTERN VETERINARY PARTNERS, LLC (together with its affiliates and subsidiaries, “Western Veterinary Partners,” “Company,” “we,” “us,” or “our“) is committed to protecting the privacy of individuals who interact with our corporate website located at westernvetpartners.com (the “Site“). This Privacy Policy describes the categories of personal information we collect about visitors to our Site, how we use and share that information, your privacy rights, and how to contact us with questions or requests. This Privacy Policy applies to the WVP corporate website only. Privacy practices for our affiliated veterinary practice locations are governed by a separate Practice Privacy Policy available on each practice’s website. This Privacy Policy does not apply to the personal information of our employees, contractors, or job applicants, which is governed by our Candidate Privacy Notice and applicable employment policies. Please review this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please do not use the Site.

2. COLLECTION OF INFORMATION.
We collect personal information in the following categories:

(a) Information You Provide Directly. We collect personal information that you voluntarily provide to us, including when you:

Submit a contact form or inquiry through the Site;
Request information about our services or practice locations;
Sign up for email communications or newsletters; or
Otherwise communicate with us through the Site.

The categories of personal information you may provide include your name, email address, phone number, mailing address, and any other information you choose to include in your communications with us.

(b) Information Collected Automatically. When you visit our Site, we and our service providers automatically collect certain information about your device and browsing activity, including:

IP address and approximate geolocation (city/region level);
Browser type and version;
Operating system and device identifiers;
Pages visited, links clicked, and time spent on pages;
Referring website addresses and exit pages;
Date and time of your visit; and
Other interaction data collected through cookies and similar tracking technologies.

This information is collected using cookies and similar tracking technologies, as described in Section 4 below.

(c) Information from Third Parties. We may receive information about you from third parties, including analytics providers, advertising partners, and publicly available sources, which we may combine with information collected through the Site.

3. HOW WE USE PERSONAL INFORMATION. We use the personal information we collect for the following purposes:

Operating and improving the Site and our services;
Responding to your inquiries, requests, and communications;
Sending you information about our services, practice locations, and updates, where you have requested or consented to receive such communications;
Conducting analytics to understand how visitors use our Site and to improve user experience;
Complying with applicable legal obligations and regulatory requirements;
Protecting our rights, property, and the safety of our users and the public;
Detecting, investigating, and preventing fraudulent, harmful, or unauthorized activity; and
Other purposes disclosed to you at the time of collection or with your consent.

4. COOKIES AND TRACKING TECHNOLOGIES. Our Site uses cookies and similar technologies to collect information about your browsing activity. Cookies are small text files stored on your device by a website server. They are used to remember your preferences, analyze Site traffic, and support certain Site functionality.

(a) Categories of Cookies We Use

Strictly Necessary Cookies: Required for the Site to function properly. These cookies cannot be disabled.
Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
Analytics and Performance Cookies: Help us understand how visitors interact with the Site by collecting aggregated, anonymized data. We may use third-party analytics tools, including Google Analytics 4, Google Tag Manager, and Microsoft Clarity, for this purpose. Google Tag Manager is a tag management system that controls when and how our analytics and marketing scripts load on the Site; it does not independently collect personal information but governs the other tools listed here. Google Analytics 4 and Microsoft Clarity are behavioral analytics tools that use session recordings and heatmaps to help us understand how visitors interact with the Site. Microsoft Clarity records mouse movements, clicks, and scrolling behavior on certain pages, and applies IP address anonymization and content masking of form field inputs. Session recording is excluded entirely on pages containing forms.
Marketing and Advertising Cookies: Used to deliver relevant content and track the effectiveness of our communications. These cookies may be set by third-party advertising partners.
Functional and Accessibility Tools: We use UserWay, an accessibility widget that helps visitors navigate the Site, including individuals using assistive technology. UserWay is classified as a functional tool necessary for accessibility and Site usability, and is not subject to the opt-in consent requirement described in Section 4(b) below.

(b) Your Cookie Choices. We use a consent management tool (CookieYes) to give you control over which cookies and tracking technologies are active on your device. When you first visit our Site, you will be presented with a cookie consent banner that allows you to accept, decline, or customize your cookie preferences by category. Non-essential cookies and tracking scripts, including analytics, behavioral, and marketing tools, will not be activated until you provide consent. You may change your preferences at any time by clicking the cookie settings link available on our Site. Please note that disabling certain cookies may affect Site functionality. Accessibility tools such as UserWay are treated as strictly necessary/functional and remain active regardless of cookie preference, consistent with their role in enabling Site access for all visitors.

5. HOW WE SHARE PERSONAL INFORMATION. We do not sell or share your personal information for cross-context behavioral advertising purposes, as those terms are defined under applicable law. We may share your personal information in the following circumstances:

(a) Service Providers. We share personal information with third-party service providers that perform services on our behalf, such as website hosting, analytics, email communications, and IT support. These service providers are contractually required to use your personal information only to provide services to us and to maintain the confidentiality and security of your information. Additional third-party tools operating on our Site include Google Analytics 4 (web analytics), Google Tag Manager (tag management), Microsoft Clarity (behavioral analytics and session recording), UserWay (accessibility widget), and CookieYes (consent management). Each of these providers operates under its own privacy policy with respect to data they independently collect.

(b) Affiliates. We may share personal information with our subsidiaries, affiliated veterinary practice locations, and other affiliates under common control with the Company, for purposes consistent with this Privacy Policy or to operate shared infrastructure, systems, and technology.

(c) Business Transfers. We may share or transfer personal information in connection with a merger, acquisition, reorganization, sale of assets, or other corporate transaction, or in the event of bankruptcy or dissolution. We will notify you of any such change as required by applicable law.

(d) Legal Obligations and Safety. We may disclose personal information if we believe in good faith that disclosure is necessary to: (i) comply with applicable law or legal process, including responding to subpoenas or government requests; (ii) enforce our terms of use or other agreements; or (iii) protect the rights, property, or safety of Western Veterinary Partners, our users, or the public.

(e) Professional Advisors. We may share personal information with our lawyers, accountants, and other outside professional advisors in the ordinary course of business.

(f) With Your Consent. We may share personal information for other purposes with your consent or at your direction.

6. DATA RETENTION. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the category of personal information and the purposes for which it was collected. When personal information is no longer needed, we take reasonable steps to securely delete or de-identify it.

7. SECURITY. We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction. Our Site uses industry-standard encryption protocols for the transmission of personal information. No security measures are perfect or impenetrable. We cannot guarantee that unauthorized parties will never be able to defeat our security measures. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

8. YOUR PRIVACY RIGHTS. Depending on where you reside, you may have certain rights regarding your personal information. We extend the following rights to all Site visitors regardless of location:

(a) Right to Know / Access. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purposes for which it was collected, and the categories of third parties with whom it has been shared.

(b) Right to Correct. You have the right to request that we correct inaccurate personal information that we maintain about you.

(c) Right to Delete. You have the right to request that we delete personal information we have collected about you, subject to certain exceptions under applicable law.

(d) Right to Opt-Out of Sale or Sharing. We do not sell or share personal information for cross-context behavioral advertising purposes. If this practice changes, we will update this Privacy Policy and provide an opt-out mechanism.

(e) Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights.

(f) How to Submit a Request. To submit a privacy rights request, please contact us at:

Email: privacy@westernvetpartners.com
(include “Privacy Request” in the subject line)

Mail: Western Veterinary Partners LLC
210 University Blvd, Suite 500
Denver, CO 80206

Attention: Privacy Team

We will respond to your request within 45 days of receipt. If we need additional time (up to 90 days total), we will notify you of the reason and extension period in writing. We may ask you to verify your identity before processing your request.

(g) Right to Appeal. If we decline to act on your request, you may appeal our decision by contacting us at the address above with “Privacy Appeal” in the subject line. We will respond to your appeal within 45 days of receipt. Colorado, Virginia, and Connecticut residents whose appeals are denied may contact their respective state Attorney General for further assistance.

(h) Authorized Agents. You may designate an authorized agent to submit requests on your behalf. We will require written proof of authorization and may still ask you to verify your identity directly with us.

9. CHILDREN’S PRIVACY. Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information. If you believe we may have collected personal information from a child under 13, please contact us at privacy@westernvetpartners.com

10. THIRD-PARTY WEBSITES. Our Site may contain links to third-party websites and services. This Privacy Policy does not apply to those third-party websites, which have their own privacy policies. We are not responsible for the privacy practices or content of any third-party websites, and links to such websites are not endorsements.

11. CHANGES TO THIS PRIVACY POLICY. We reserve the right to update this Privacy Policy at any time. The “Last Updated” date at the top of this Privacy Policy reflects when it was last revised. Material changes will be communicated by posting a notice on our Site or, where required by applicable law, by notifying you directly. We encourage you to review this Privacy Policy periodically.

12. CONTACT US. If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Western Veterinary Partners LLC
210 University Blvd, Suite 500
Denver, Colorado 80206

Attention: Privacy Team
Email: privacy@westernvetpartners.com